Everything You Need to Know, All in One Place

Your Questions, Answered

1. What are digital wedding templates?

Digital wedding templates are pre-designed files that you can easily customize for your wedding. These templates include everything from invitations to seating charts, allowing you to create personalized designs without the need for a designer.

2. How do I use your templates?

After purchasing, you’ll receive an instant link to open the template in Canva (a user friendly design platform). You’ll need to create a free Canva account.

You can edit the template directly in Canva by changing text, images, and colors. Once you're happy with your design, you can download it as a PDF or any other format for printing.

3. Do I need any special design skills?

Absolutely not! Our templates are made to be easy-to-use for anyone, whether you're a beginner or more experienced with design. Everything is editable, so you can personalize it to match your wedding style.

4. What device do I need for editing?

For the best editing experience, we recommend using a desktop or laptop to customize your template in Canva. The larger screen and full functionality make it easier to fine-tune your design. However, Canva also works seamlessly on tablets and mobile devices, so you can edit on the go if that’s more convenient for you!

5. How many times can I download my templates?

You can download your templates up to 100 times. Once you’ve downloaded your templates, you’ll have lifetime access to them, so you can always go back and make edits in Canva whenever you like!

Please note our templates are for personal use only, so sharing or reselling them is not permitted. However, you can share the final designs with friends, family, or vendors for printing.

6. How do I print the templates?

Your options include:

1. Home Printing:
For at-home printing, use high-quality cardstock and adjust printer settings for high-resolution prints.

2. Professional Printing:
For a polished look, use online printing services like Vistaprint, Moo, Optimal Print etc and upload your designs. Download your files as PDF Print with crop marks for the best results.

3. Local Print Shops:
Support local print shops by providing them with your PDF, PNG, or JPG file for printing.

7. What if I still need help with the template or Canva?

If you need any assistance with using the templates or navigating Canva, we’re here to help! Simply contact us below or email theivorychapter@gmail.com, and we’ll get back to you as soon as possible.

8. Do you offer refunds?

As our products are digital downloads, we do not offer refunds. However, if you have any issues with your purchase, please contact us, and we will do our best to assist you.